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HCC Library Netbooks: Using Your Netbook FAQ

Netbook Software

Available Software

  • Microsoft Office
  • Google Chrome
  • Internet Explorer
  • Nook Study
  • Mozilla Firefox
  • Zotero Plugin
  • HCC Eagle Online
  • Windows Media Center
  • Adobe Reader

FBI Virus

If your netbook suddenly displays an official-looking page from the FBI notifying you that you've used or distributed illegal content, such as porn, or that you've violated copyright laws, do not worry, and DO NOT PAY to have the virus removed!

This is a scam designed to get you to pay several hundred dollars to remove the virus from your device. The notice was not placed there by the FBI, but by scammers hoping to make some easy money. The libraries know about it, and can fix it.

The solution is to return the netbook to the library and to check out another one. The library will send the netbook to the library technical services staff so that they can remove the virus and get the netbook back in use quickly.

What can I do with the library netbooks?

Your netbook may be used to access library resources, complete assignments with installed software, and email assignments to your professors.

You can also use them to surf the web, check your email, play games online, and even watch TV.  Just be sure and clean up after you're finished by using the CCleaner software. 

Why do I have to be 18 years old to check out a netbook?

HCC computers are not filtered. See HCC Privacy Policy for more information.

Borrowers must comply with the HCC Library Computer Use Guidelines .

How do I connect to WIFI networks?

In the lower right corner of your netbook window you will see a tiny WIFI signal strength icon.

wifi signal strength indicator icon

Click this icon to open a window and display the networks available in the area.

On an HCC campus you will have two options available.

  • "hcc" denotes the public network. No login is required, but you will be required to accept terms of use.
  • HCC Private is the secure HCC network. You may use it by logging in with your HCC student account login.

Off campus you may have various open and closed networks available to you. Simply select from the list. Some private networks may display, but without credentials you will not be able to use them. Starbucks is a great place to get free WIFI with not-so-free coffee.

How do I clean my information off the netbook before I return it to the library?

The libraries have loaded a cleaning utility called CCleaner for you. This little cleaner will remove your personal settings, recent documents history, cookies, browsing history, passwords, and temporary documents off the computer for you. It will not remove documents you've saved or software you've installed.

Be sure to save documents you wish to keep to a flash drive or network location prior to cleaning.

To use CCleaner simply double-click the icon and accept the defaults. Click "Run Cleaner" and let the program do it's work. You may receive a pop-up box asking you to register. Click the "Trial" button to continue using the software without registering.

Students are responsible for removing all personal information from the netbooks prior to returning them to the library.  The HCC Libraries will not be held responsible for personal information not removed by students.

CCleaner will not delete documents you've saved or software you've installed. Be sure to save documents you will need in the future to a flash or cloud drive, and then delete them from the netbook. Please uninstall any programs you've added prior to returning the netbook.

How do I print from the library netbooks?

Currently you may not print directly from the library netbook.

If you need to print a document you have created, you may copy it to a flash drive or email it to yourself and then print it in an HCC library or lab.

If you wish to print a web page you may save it as a pdf file, copy it to a flash drive or email it to yourself and then print it in an HCC library or lab.

If you need to print an article from an HCC Library database, you may save it as a pdf file, copy it to a flash drive or email it to yourself and then print it in an HCC library or lab.

How can I update Adobe Flash on my netbook?

Adobe Flash updates automatically in the Chrome bowser. Whenever you get the notice that you need to update Flash while using Explorer or Firefox, copy the URL for the video or other Flash content and paste it into Chrome.

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