06/10/2019
Campus Library Information
Library Support Services
| HCC Mail Code 1229J | |
|---|---|
| 3100 Main St. Room BB00 Houston, TX 77002 | |
| 713-718-7592 | |
| Hours: M-F 6:00AM - 4:00PM | |
Acquisitions
What We Do
- Ordering, receiving: digital and physical books, media, and periodicals
- Materials intake
- Fund code maintenance
- Vendor relations
- Web Management Reports configurations
- Sierra Acquisitions records maintenance
Contact
Phone: 713.718.6684
Cataloging
What We Do
-
Catalog physical items, including books, DVDs, games, kits, music, and more
- Catalog digital items and integrating resources as needed
- Maintain catalog and authority records
- Conform to cataloging standards
- Enhance the catalog with links, tables of contents, and other information
- Maintain EBSCO Discovery Service catalog content
Contact
Device Management
What We Do
- Manage HCC student Google accounts
- Manage student-use devices
- Disable and re-enable devices
- Device repair
- Sierra item record maintenance
Contact
Phone: 713-718-7593
Phone: 713-718-6153
Phone: 713-718-2471
Digital Resources Management
What We Do
-
Catalog digital books, journals, and media
- Maintain holdings and access information for cataloged digital resources
- Maintain catalog and authority records
- Conform to cataloging standards
- Locate and catalog scholarly open access materials
- Maintain EBSCO Discovery Service catalog content
Contact
Phone: 713-718-7458
Phone: 713-718-8299
InterLibrary Loan
What We Do
-
Place requests through Worldshare
- Return borrowed materials
- Process ILL materials in Sierra
- Maintain and report ILL statistics
Contact
Item Record Maintenance/Location Changes
What We Do
- Location changes
- New spine and inner labels
- Withdrawals
- Course reserve removals
- Book repair
- Sierra patron record maintenance
Contact
Phone: 713-718-7593
Phone: 713-718-6153
Phone: 713-718-2471
Systems
What We Do
-
Sierra access, configuration,and maintenance -- all modules
- EZproxy configuration and maintenance
- Develop and maintain cloud servers
- Springshare access, configuration, and maintenance -- all modules
- Systems troubleshooting (logins, database access, configuration, etc.)
- Web development (all systems)
- Procedures & training
- Data warehousing and statistical reporting
- Scheduled processes (Sierra accounts, PS service indicators, overdue and courtesy notices, etc.)
-
Phone: 713-718-7593
-
Phone: 713-718-6153
-
Phone: 713-718-2471
Administration
What We Do
-
Departmental workflow
- Systems administration
- Eagle Library Search
- Coordinate deliveries
- Purchasing
Our Mission
Library/LRC Support Services supports the mission and values of HCC and of the HCC libraries by providing a suite of centralized and essential support services to the HCC libraries and to the global HCC community. Library/LRC Support Services:
- Manages efficient and accurate acquisition, cataloging, processing, and delivery of physical library resources.
- Complies with national standards and best local practices to enhance and organize access to relevant learning resources whether they are owned or licensed by HCC, are provided according to cooperative agreements, or are freely available.
- Trains library staff and others in the use and maintenance of library systems and databases.
- Maintains and reports statistical and usage data at the institution, State, and national levels.
- Cooperates with HCC partners to strengthen the capacity of the HCC libraries to serve students wherever they are.
- Maintains updated and intuitive access to library management modules and to learning resources via the Library's websites and other automated systems.