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Locations

Campus Library Information

Library Support Services

HCC Mail Code 1229J
3100 Main St. Room BB00
Houston, TX 77002
713-718-7592
Hours: M-F 6:00AM - 4:00PM

Acquisitions

Marlinda Karo

What We Do
  • Ordering, receiving: digital and physical books and media
  • Materials intake
  • Fund code maintenance
  • Vendor relations
  • Web Management Reports configurations
  • Sierra Acquisitions records maintenance
Contact

Marlinda Karo

Phone: 713.718.6684

Cataloging

Klairon Tang

Nora Martinez

What We Do
  • Catalog physical items, including books, DVDs, games, kits, music, and more
  • Catalog digital items and integrating resources as needed
  • Maintain catalog and authority records
  • Conform to cataloging standards
  • Enhance the catalog with links, tables of contents, and other information
  • Maintain EBSCO Discovery Service catalog content
Contact

Klairon Tang

Phone: 713-718-7590

Nora Martinez

Phone: 713-718-7457

Device Management

Mira Washington

Raul Martinez

Felicia Turner

What We Do
  • Manage HCC student Google accounts
  • Manage student-use devices
  • Disable and re-enable devices
  • Device repair
  • Sierra item record maintenance
Contact

Mira Washington

Phone: 713-718-7593

Raul Martinez

Phone: 713-718-6153

Felicia Turner

Phone: 713-718-2471

Digital Resources Management

Jean Taylor
Jennifer Stidham

What We Do
  • Catalog digital books, journals, and media
  • Maintain holdings and access information for cataloged digital resources
  • Maintain catalog and authority records
  • Conform to cataloging standards
  • Locate and catalog scholarly open access materials 
  • Maintain EBSCO Discovery Service catalog content
Contact

Jean Taylor

Phone: 713-718-7458

Jennifer Stidham

Phone: 713-718-8299

InterLibrary Loan

Raul Martinez

What We Do
  • Place requests through Worldshare
  • Return borrowed materials
  • Process ILL materials in Sierra 
  • Maintain and report ILL statistics
Contact

Raul Martinez

Phone: 713-718-6153

Web Form: When We Don't Have It

Item Record Maintenance/Location Changes

Mira Washington

Raul Martinez

Felicia Turner

What We Do
  • Location changes
  • New spine and inner labels
  • Withdrawals
  • Course reserve removals
  • Book repair
  • Sierra patron record maintenance
Contact

Mira Washington

Phone: 713-718-7593

Raul Martinez

Phone: 713-718-6153

Felicia Turner

Phone: 713-718-2471

Systems

What We Do
  • Sierra access, configuration,and maintenance -- all modules
  • EZproxy configuration and maintenance
  • Develop and maintain cloud servers
  • Springshare access, configuration, and maintenance -- all modules
  • Systems troubleshooting (logins, database access, configuration, etc.)
  • Web development (all systems)
  • Procedures & training
  • Data warehousing and statistical reporting
  • Scheduled processes (Sierra accounts, PS service indicators, overdue and courtesy notices, etc.)

Administration

What We Do
  • Departmental workflow
  • Systems administration
  • Eagle Library Search
  • Coordinate deliveries
  • Purchasing

Angela Secrest

Angela Secrest

Phone: 713-718-7592

Our Mission

Library/LRC Support Services supports the mission and values of HCC and of the HCC libraries by providing a suite of centralized and essential support services to the HCC libraries and to the global HCC community. Library/LRC Support Services:

  • Manages efficient and accurate acquisition, cataloging, processing, and delivery of physical library resources.
  • Complies with national standards and best local practices to enhance and organize access to relevant learning resources whether they are owned or licensed by HCC, are provided according to cooperative agreements, or are freely available.
  • Trains library staff and others in the use and maintenance of library systems and databases.
  • Maintains and reports statistical and usage data at the institution, State, and national levels.
  • Cooperates with HCC partners to strengthen the capacity of the HCC libraries to serve students wherever they are.
  • Maintains updated and intuitive access to library management modules and to learning resources via the Library's websites and other automated systems.

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