There are several different types of usage metric in Counter 5, which break down into investigations and requests. An investigation is tracked when a user performs any action in relation to a content item or title, while a request is specifically related to viewing or downloading the full content item.
Scenarios - Investigations & RequestsSusan is researching the history of antibiotics on Publisher Platform Alpha. From a list of search results, she opens three article abstracts and a video record. All four records are different, but two of the articles are from the same journal. The counts are -
After reading the abstracts, Susan downloads the PDFs for two of the articles, both from the same journal. The counts change to:
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Susan is researching the history of antibiotics on Publisher Platform Alpha. She runs a search for “history AND antibiotics”. The counts are:
For a database like this, the cost per use calculation may be related to searches rather than to full-text downloads; this varies according to individual library practice.
Susan is researching the history of antibiotics on Publisher Platform Alpha, which includes multiple databases. She runs a search for “history AND antibiotics”. The counts are:
Susan then selects the ‘History of Medicine’ database and reruns her search. The counts are:
In a separate session, Susan uses an API to search Publisher Platform Alpha. The count for that activity is:
Coverage is from 09/01/2019 - 08/31/2024
The above Investigation and Request data comes from the Database Master Report.
All Search types are found in the Database Reports.
NOTE - some Ebsco data from 8/2022 is missing, per report from Ebsco. NewBank data is unavailable from 6/2024 - present.
If "(EDS" is present after the database name, this indicates that the data is from Ebsco's database list and indicates database use inside and from EDS and not from the database natively - that is, reached from the A-Z list, Sierra link, permalink, etc.
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