Skip to Main Content

Database Committee: Database Investigations, Requests, and Searches

Investigations and Requests - Definitions

There are several different types of usage metric in Counter 5, which break down into investigations and requests. An investigation is tracked when a user performs any action in relation to a content item or title, while a request is specifically related to viewing or downloading the full content item.

Investigations -

  • Total_Item_Investigations - the total number of times a content item or information related to a content item was accessed.
  • Unique_Item_Investigations - the number of unique content items (e.g. chapters) investigated by a user.
  • Unique_Title_Investigations - the number of unique titles (e.g. books) investigated by a user.

Requests -

  • Total_Item_Requests - the total number of times the full text of a content item was downloaded or viewed.
  • Unique_Item_Requests - the number of unique content items (e.g. chapters) requested by a user.
  • Unique_Title_Requests - the number of unique titles (e.g. books) requested by a user.
     

Database Investigations

Database Requests

Investigation and Request Scenarios

Scenarios - Investigations & Requests

Susan is researching the history of antibiotics on Publisher Platform Alpha. From a list of search results, she opens three article abstracts and a video record. All four records are different, but two of the articles are from the same journal. The counts are -

  • total_item_investigations: 4
  • unique_item_investigations: 4
  • unique_title_investigations: 3

After reading the abstracts, Susan downloads the PDFs for two of the articles, both from the same journal. The counts change to:

  • total_item_investigations: 6
  • unique_item_investigations: 4
  • unique_title_investigations: 3
  • total_item_requests: 2
  • unique_item_requests: 2
  • unique_title_requests: 1

The Four Types of Searches

There are four different types of searches in Counter 5:

  • Regular Searches - the number of times a user searches a database, when they have actively chosen that database from a list of options OR there is only one database available to search.
  • Automated Searchesthe number of times a user searches a database, when they have not actively chosen that database from a list of options. That is, Searches_Automated is recorded when the platform offers a search across multiple databases by default, and the user has not elected to limit their search to a subset of those databases. Included are searches conducted on a host site or discovery service where multiple databases are searched simultaneously with a single query and the end user does not have the option of selecting the databases being searched.
  • Federated Searches - the number of times a search is run remotely by a computer.
  • Platform Searches - the number of times a user searches a database, regardless of the number of databases involved in the search.

Database Searches

Search Scenarios

Scenarios - Searches

Susan is researching the history of antibiotics on Publisher Platform Alpha. She runs a search for “history AND antibiotics”. The counts are: 

  • Searches_Regular:  1
  • Searches_Automated: 0
  • Searches_Platform:  1
  • Searches_Federated: 0

For a database like this, the cost per use calculation may be related to searches rather than to full-text downloads; this varies according to individual library practice.

Susan is researching the history of antibiotics on Publisher Platform Alpha, which includes multiple databases. She runs a search for “history AND antibiotics”. The counts are:

  • Searches_Regular:  0
  • Searches_Automated: 1
  • Searches_Platform:  1
  • Searches_Federated: 0

Susan then selects the ‘History of Medicine’ database and reruns her search. The counts are:

  • Searches_Regular:  1
  • Searches_Automated: 1
  • Searches_Platform:  2
  • Searches_Federated: 0

In a separate session, Susan uses an API to search Publisher Platform Alpha. The count for that activity is:

  • Searches_Regular:  0
  • Searches_Automated: 0
  • Searches_Platform:  0
  • Searches_Federated: 1

Coverage Notes

Coverage is from 09/01/2019 - 08/31/2024

The above Investigation and Request data comes from the Database Master Report. 

All Search types are found in the Database Reports.

NOTE - some Ebsco data from 8/2022 is missing, per report from Ebsco. NewBank data is unavailable from 6/2024 - present.

If "(EDS" is present after the database name, this indicates that the data is from Ebsco's database list and indicates database use inside and from EDS and not from the database natively - that is, reached from the A-Z list, Sierra link, permalink, etc.

©2025 Houston Community College Libraries