Hotspots: Home

See our Device Guides for information on use and technical help.

Pickup and Return Guidelines 

The HCC libraries have over 400 Wifi Hotspots available for current HCC students to check out and use either at home or on campus.

1. HCC current full- and part-time students who have no library holds on their records are eligible to borrow.
2. Students must have a current HCC Student ID card or a state or national ID card.
3. Only one Hotspot may be on loan at a time. Students may check out one Chromebook or  netbook and one Hotspot at a time.
4. Hotspots are due on the last day of enrollment.
5. Hotspots may not be renewed.  Log in to your HCC Library account.to find the due date. You will receive a courtesy notice 3 days before the due date.
6. Students may place hold requests online for Hotspots at these locations - Alief, Central, Eastside, Katy, Northline, Stafford, and West Loop by clicking this link: HCC Library Hotspots.
7. For more detailed instructions on how to place holds on library materials including hotspots, please refer to the place a hold request option on the right hand side of this page. 
8. After placing the hold, call to verify that the hotspot is ready for pick-up.  Telephone numbers and pick-up hours are listed below. 
9. Approximately 4 days after an overdue notice is sent, a second overdue notice will be sent and a negative service indicator for $150 dollars and a $10 processing fee for the Hotspot and a $25 replacement cost for the power cord, will be placed on the borrower's record.
10. Hotspots must be returned without damage.  Repair or replacement costs for damaged Hotspots will be charged to the borrower. A charge of either $25.00 or $35.00, depending on the price we paid, will be assessed for missing cords.

A portable WiFi hotspot is a pocket sized mobile router, which you can take with you setup an internet connection.  

HCC Technical Support 713-718-8800

Monday - Friday, 8 a.m. - 11 p.m.
Saturday 9 a.m. - 11 p.m.
Sunday 1 - 9 p.m.

1. Using the HCC Library Catalog, place a hold on the item(s) you want to pick up and check out.

2. How to Request Books (and other items).
3. You must be currently enrolled to place a hold request.
4. Your library record must be clear of overdues in order to place a hold request.
5. Materials cannot be transferred between libraries. For example, if you request an item from the Northline Library collection you must pick it up at the Northline Campus.
6. Use this form if you have trouble logging in to your library account to place your request.
7. Hold requests will expire 7 days following notification. Materials will be returned to the collection at that time.
8. Login to your HCC LIbrary account to view or cancel your hold requests or to renew your checked out items.