Hotspots: Home

See our Device Guides for information on use and technical help.

The HCC libraries have 500 Wi-Fi Hotspots available for current HCC students to check out and use either at home or on campus. In compliance with HCC Board Policy CR (LOCAL), these hotspots are provided for College District-related purposes. These hotspots have a monthly allocation of high-speed data. If the devices go over their high-speed data allocation, they remain functional but utilize a lower-speed data rate that is sufficient for HCC-related work.

1. HCC current full- and part-time students who have no library holds on their records are eligible to borrow.
2. Students must have a current HCC Student ID card or a state or national ID card.
3. Only one Hotspot may be on loan at a time. Students may check out one Chromebook or  netbook and one Hotspot at a time.
4. Devices are due at the end of the current semester’s enrollment. In the case of withdrawal from all HCC classes, all HCC library materials, including devices, must be returned immediately. Students who are enrolled for subsequent semesters may bring the device to the library for an additional semester renewal.
5. Devices may not be renewed online. Log in to your HCC Library account.to find the due date. You will receive a courtesy notice 3 days before the due date.
6. Students may place hold requests online for Hotspots at these locations - Alief, Central, Eastside, Katy, Northline, Stafford, and West Loop by clicking this link: HCC Library Hotspots.
7. For more detailed instructions on how to place holds on library materials including hotspots, please refer to the place a hold request option on the right hand side of this page.
8. After placing the hold, call to verify that the hotspot is ready for pick-up.  Telephone numbers and pick-up hours are listed below. 
9. Approximately 4 days after an overdue notice is sent, a second overdue notice will be sent and a negative service indicator for $59.99 will be placed on the borrower's record. The hotspot will be disabled at this time.
10. Hotspots must be returned without damage.  Repair or replacement costs for damaged Hotspots will be charged to the borrower. A charge of $10 will be assessed for missing cords and plugs.

A portable WiFi hotspot is a pocket sized mobile router, which you can take with you setup an internet connection.  

HCC Technical Support 713-718-8800

Monday - Friday, 8 a.m. - 11 p.m.
Saturday 9 a.m. - 11 p.m.
Sunday 1 - 9 p.m.

1. Using the HCC Library Catalog, place a hold on the item(s) you want to pick up and check out.

2. How to Request Books (and other items).
3. You must be currently enrolled to place a hold request.
4. Your library record must be clear of overdues in order to place a hold request.
5. Materials cannot be transferred between libraries. For example, if you request an item from the Northline Library collection you must pick it up at the Northline Campus.
6. Use this form if you have trouble logging in to your library account to place your request.
7. Hold requests will expire 7 days following notification. Materials will be returned to the collection at that time.
8. Login to your HCC LIbrary account to view or cancel your hold requests or to renew your checked out items.