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Library Chromebooks: Home

Respondus LockDown Browser will work as expected using a Chromebook when you log into Eagle Online using https://hccs.instructure.com/. LockDown Browser will load automatically when needed.

Guidelines for Checkout and Use

The HCC libraries have over 500 Chromebooks available for current HCC students to check out and use either at home or on campus.

  1. HCC current full- and part-time students aged 18 and older are eligible to borrow a Chromebook.
  2. Students must have a current HCC Student ID card or a state or national ID card.
  3. Only one Chromebook, laptop, or tablet may be on loan at a time. Students may check out a Wi-Fi hotspot with a Chromebook.
  4. Students may request that a Chromebook be delivered to a specific HCC library or ERC. Chromebooks will be held for pickup for no more than two days following notification of availability.
  5. Chromebooks are loaned for the student's current term only.
  6. Students may renew a Chromebook or check out a different Chromebook after the end of the current term, provided that the student is enrolled for the following term. Chromebooks must be renewed in person and may not be renewed online.
  7. Chromebooks are due at the end of the current term’s enrollment or immediately upon withdrawal from all HCC classes. Log in to your HCC Library account to find the due date. Students will receive a courtesy notice 3 days before the due date.
  8. Following a second overdue notice, charges for the Chromebook and power cord will be placed on the student record and the Chromebook will be disabled.
    • The charge for a Chromebook will be $230 and a $10 processing fee.
    • The charge for a power cord will be $25 and a $10 processing fee.
  9. Chromebooks must be returned without damage. Repair or replacement costs for damaged Chromebooks will be charged to the borrower.
  10. Chromebooks are not laptops. All work must be saved to an online storage service such as Google Drive, OneDrive, Dropbox, or similar.
  11. Personal information will be removed from the Chromebook upon logging out.
  12. Google @student.hccs.edu accounts will be suspended once students are no longer current.
  13. Chromebooks may not be taken out of the United States.
The borrower is responsible for reporting the loss, damage, or theft of the chromebook immediately by completing the Reporting Lost, Damaged, or Stolen Device form. In addition, the borrower should contact the library and return damaged items, if applicable. At that time, library staff and HCC IT will determine any fees.

Chromebook Wi-fi Issues

If you are unable to login on the Chromebook after you receive your login credentials, it maybe that the Chromebook has an issue with the Wi-fi. A few things to check: click on the task bar in the lower right corner to make sure that the battery level is at or above 30 percent; use the powercord to login and/or charge the battery to the appropriate level; make sure the selected Wi-fi is on and HCCPublic is selected or use a Mobile HotSpot. If you cannot login because the login screen has disappeared try these steps.

Frequently Asked Questions

Visit our Full FAQ


Your Chromebook login is actually the login to a Google account that the HCC Libraries have created for you. In order to change the password you have to log in to your HCC Google email account (yes, you have that, too!) with the same credentials and change your password there. The next time you log in to any HCC Chromebook you will use the password you created.

Please keep in mind that the HCC Google account is owned by HCC and will be deleted or suspended once you are no longer a student at HCC. If you are creating documents or sending emails that you wish to keep after your HCC career is finished, you should create and use a personal Google account for everything except logging in to the Chromebook.

For security reasons very few popups are allowed on the HCC Library Chromebooks. Popups from HCC sites are allowed.

Popups from third-party publishers, such as MyMathLab, Pearson, or McGraw Hill are disabled.

Those popups are actually asking you to install plugins for those course and textbook sites. The plugins are available for Windows and Macs, not for Chromebooks because the Chromebooks run on the Chrome operating system (Chrome OS). Most publishers do not have plugins available for the Chrome OS.

If you need to use the publisher websites you could check out a Library netbook instead and try to install the software you need.

If you discover that a plugin (App) is available from please let us know and we will allow that plugin to be installed.

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